Great and fast service. Calling and talking to customer service is always fast and easy and haven’t been left with questions afterwards. Have had service over a year with no issues and just upgrade to the fiber optics line fast and with no troubles.
From the first call to the install they were responsive and thorough. We are new to Joshua and since I work from home good internet connection is a must. My closing on our new home was delayed, yet they still worked hard to meet our schedule. As I logged in today I was so happy with the speed of my internet connection and on my skype meeting today, my supervisor even commented how crisp my voice was! I was hoping for good quality, we got GREAT quality!
We were worried about changing service from one of the big companies but decided to give it a try. After more than a year we have had a total of 3 outages even in the worst weather. All were corrected quickly. The last outage was due to mechanical issue during quarantine and telework. Pathways had a technical out to fix the issue within the hour! Glad we switched.