“Service is dependent upon line of sight and not available in all areas.
*25Meg & 50Meg not available in all areas.
*You may be subject to a tower fee up to $3.00 depending on your location”.
Outstanding customer service and especially after hours. Came home to the internet out, wife and kids mad... called the number and a tech named Adam answered. Super friendly and professional. Had me fixed up and going in less than 5 min. He was funny, knew exactly what he was doing, and made the dreaded call very pleasant. Best after hours experience I’ve EVER had with a service provider. If you’ve ever dealt with AT&T or any of those others, you know what I’m talking about. Adam, thank you sir!
The installation techs were extremely helpful at a time when I had recently become a widow. They were more than just professional, they were very kind. I've had this service for 9 months with no problems.
Continue to have issue with my internet connection. Called them at 850 am on Saturday morning. 3-28-2020. Told the tech what was going on and told him I have already wentbeen through the trouble shooting steps. He precede to tell me since I was refusing to trouble shoot while he was on the line. He couldn't help me. 2 days my internet has been spotty. Called for help and he tells.me it's because everyone is at home. But yet my neighbors aren't dealing with this issue.