The installation techs were extremely helpful at a time when I had recently become a widow. They were more than just professional, they were very kind. I've had this service for 9 months with no problems.
We were worried about changing service from one of the big companies but decided to give it a try. After more than a year we have had a total of 3 outages even in the worst weather. All were corrected quickly. The last outage was due to mechanical issue during quarantine and telework. Pathways had a technical out to fix the issue within the hour! Glad we switched.