- 24 Hour Technical Support: 817-484-2222
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Our story
About
We Are
You're Local Internet, Cable, and Phone Provider!
We are a local company run by local people. It is our desire to invest in the local area by offering you the latest technology in voice, video, and data services together in one package, all on one monthly bill. In doing so, we believe this adds value to you, the customer.
Pathway Com-Tel has over 32 years of experience. We are a wholly owned subsidiary of Alenco Communications, Inc.(ACI). ACI founded by Robby, Modeana, Ricky, and Debra Allen has been serving the telecommunication needs of rural Texas since May 12, 1978. Pathway was formed exactly 19 years later on May 12, 1997 to serve our hometown and surrounding areas through fiber optics; making it one of the first 'fiber to the home' companies in the United States. Our goal is to offer the very best products and services available anywhere at rates that everyone can afford.
Testimonials
See What Our Customers Have to Say!
Easy signup, great pricing, on-time installation from experienced folk and really fast internet access (about 490 gb/sec). Great!
In this age of mergers and cost cutting, I hated the "customer experience" provided by a major player in the internet space. Fortunately, Pathway offered an alternative with attractive pricing and high performance. The on-time arrival of the installation crew was the first hint this experience was going to be a different. In the allotted time, the crew installed the cable and modem/router, cleaning and testing before departure. Later in the day, with a phone call to a local number, one of the support team answered on the second ring and verified my modem/router settings would give me the best performance for multiple devices. And the performance blew me away! For those on the fence about switching service providers, I highly recommend Pathway.
We are so happy that we made the switch to Pathway! The technicians came out and were extremely polite and professional. They did the installation quickly and made sure to answer all of our questions. We had an issue with two of our older laptops not connecting, but I called and spoke with Jessica and she was awesome! She was very patient and took the time to figure out the issue and get everything fixed up. Good help is rare these days and so we are very thankful that we switched to this company!
I couldn’t leave a better review for this provider. Easy to understand billing, amazing customer service, and superior service for the price are my top three reasons as to why. Every other IP should take note of the way Pathway does business and follow suit.
Pathway has great reliable internet service the staff is always friendly readily available to help. After picking up a second cable quickly realized I needed more cable cord the company sent some that came out quivkly.
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