Wire Maintenance ensures you stay connected
Pathway brings service to your home. Inside wiring—the jacks, outlets, and cable runs from our equipment into your rooms is what keeps you connected. Wire Maintenance is Pathway’s plan to troubleshoot and repair that inside wiring when something goes wrong. One local team. One call.
Why Wire Maintenance matters
Without a maintenance plan, wiring problems inside your home are most often your responsibility to fix. That can mean delays, extra charges, or a third-party electrician who doesn’t know Pathway’s setup.
With Wire Maintenance, you call the same people who installed your service and we take care of the issue for you.
What Wire Maintenance is for:
- A jack that suddenly goes quiet
- Inside wire that has stopped working
- Trouble between the Pathway equipment and the jack in your home
- Helping Pathway techs determine whether the issue is our network or the wiring in your house—and fixing the inside wiring when it’s covered
How Wire Maintenance works
You notice a jack or room that has lost connection.
- Just reach out to us and we’ll walk you through a series of quick checks remotely to determine if the problem you’re experiencing is the result of an inside wiring issue or some other problem.
- If it’s determined to be an inside wiring problem, a Pathway technician will schedule an appointment to come out, diagnose, and repair what’s covered.
Pair it with Pathway internet
At Pathway, we love to bundle services and save you money. Bundle Wire Maintenance with Pathway internet and Managed Wi-Fi and save…well…a bundle!