One Name. One Pathway. Same Local Commitment.
Same local team. Same dependable service. A new look for the future.
You may have noticed a new look and a new name from us. Alenco Communications (ACI) and Pathway are coming together under one customer-facing name: Pathway. While the name may be changing, what matters most is not.
For years, ACI and Pathway have been committed to connecting the communities we serve. Bringing everything together under the Pathway name allows us to move forward with one clear identity while continuing the local service and personal relationships our customers have come to expect.
What Does This Mean for ACI Customers?
For our ACI customers, you will begin seeing the Pathway name and branding in more places, including your bill, emails, website, social media, customer communications, and other materials.
You do not need to change providers or start over with a new company. This transition is about bringing our customer experience together under one name and making it easier to know where to go when you need us. Our team is still here to answer your questions, help with your account, troubleshoot your service, and keep you connected.
Why Pathway?
A pathway connects people to where they are going – and that is exactly what we want to do for the communities we serve. Whether you are connecting your family at home, running a local business, working remotely, learning online, or simply staying in touch with the people who matter most, we are proud to be part of that connection.
As Pathway, we can continue building for the future while staying focused on what has always mattered most: our customers and our communities.
What Is Not Changing?
The relationships we have built are not changing. The local people you know are not changing. Our commitment to providing dependable service and taking care of our customers is not changing. We are simply moving forward together with one name and one brand: Pathway.
Welcome to Pathway
We are excited about this next chapter and grateful to have our ACI and Pathway customers along for the journey. You will continue to see the Pathway name become more familiar as we complete this transition. If you ever have questions, our local team is here to help.
One name. One team. One Pathway.